Shipping Policy
CHARGES
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The charges for shipping and handling for online shopping at www.thehealthinfinity.com depends on the location to which you want your purchases to be sent.
**Free shipping is offered to only customers in India.
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**For customers outside India, international shipping charges as well as duties and taxes as applicable are payable by the customer.
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**Handling or convenience charges may apply depending upon any special request.
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DELIVERY
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Items will be sent to the address provided by you to the website. Make sure that you recheck the address before you confirm the order so as to avoid incorrect delivery. We prefer to deliver to office or residence addresses.
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We do not encourage delivery to P.O. boxes or any other destination where the recipient is not identifiable because of the risk involved due to the value of the goods.
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Delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond our control. These interruptions include but are not limited to transportation systems, customs clearance issues, shipping carrier or cardholder’s credit card bank delays.
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TIME FRAME
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Domestic Shipping: Standard delivery time for any domestic orders i.e. orders within India, is 3-5 Business Days unless otherwise specified for any particular product.
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International Shipping: Standard delivery time for any International orders i.e. orders outside of India is 14 – 15 Business Days.
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We will update you with the tracking details within 48 hours of the items being dispatched. Deliveries will take place between 9.00 am and 6.00 pm unless otherwise specified.
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Do we disclose information to outside parties?
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We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. However, this does not include trusted third parties who assist us in operating our website, conducting our business, or providing service to our customers, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect the rights, property, or safety of others or ourselves. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Google Analytics
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Our store uses Google Analytics to help us study the traffic that lands on our website and to identify the most popular pages on our site.
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Security
To protect your personal information we take precautions and follow practices to make sure it is not lost, inappropriately used, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
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Changes to privacy policy
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We reserve the right to modify this privacy policy at any time. Do review the policy frequently. Modifications will take effect just as they are posted on the website. You will be kept in the loop for significant changes that are made to the policy, to ensure you’re updated as customers. In case of a merger or being acquired, your information may be transferred to the new owners to keep you as our customers.
Online Privacy Policy
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This online privacy policy applies only to information collected through our website and not to information provided offline. By using our site, you consent to our website’s privacy policy. We reserve the right to make changes to this policy at any time, in which instance such changes will be reflected on this page. It is the responsibility of the site visitor to review the current privacy policy on the date of site engagement.